Article: Backup Data
Backing up work data
Back up your work photos and documents, such as PDF or Word files, in the "OneDrive" app.
With OneDrive, you can save all your work data in a cloud and then access it at any time using all your work devices (smartphone/tablet and PC).
Here we show you how to set up the OneDrive app:
Setting up OneDrive
All Smartphones/Tablets
Prerequisite: To set up OneDrive, first install the Outlook app on your smartphone/tablet and set up your work email account.Then proceed as follows:
- Hold your tablet in portrait mode to ensure that the screens have the same layout as in the instructions
- Download the "OneDrive" app. To do this, open the DB Google Play Store
- Search for the app "Microsoft OneDrive"
- Open the OneDrive app by tapping on the icon
- Confirm that the app is allowed to send you notification
- Select "Sign in"
- Enter your DB email address - you will be logged in automatically
- Select your DB User certificat
- You will now see all your files in OneDrive
- Enter your DB email address - you will be logged in automatically
- Select your DB User certificate
Please note: If you set up OneDrive again, it may take a few minutes for all your data to be synchronised.
Back up photos and videos
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If you want to save your photos automatically in OneDrive, proceed as follows:
- Open the "OneDrive" app
- Tap the "Profile" icon at the bottom right and then select "Settings"
- Then select "Camera backup"
- Then tap "Confirm" twice
In the next step, you need to grant OneDrive permission to access your photos and camera. To do this, follow these steps:
- An error message will appear stating that OneDrive lacks the necessary permissions
- Tap the ‘Customise settings’ button on the right
- You will then be taken to the app permissions settings
If no error message appears or you have clicked it away:
- Go to the “Apps” section under “Settings”
- Then select the OneDrive app under “Work”
- Tap on “Permissions”
- Tap “Camera” once, then tap “Photos and videos” to grant OneDrive the permissions
- Decide for yourself whether you want OneDrive to ask you each time or whether you want to grant permanent access whilst using the app
- Once synchronisation has been set up, every photo taken with the camera will be synchronised with OneDrive
iPhone/iPad
With the OneDrive app, you can back up photos directly as you take them, rather than having to do so in a separate step later on.
The following steps are required:
- Tap the round icon in the top left corner or your profile picture
- Then select ‘Settings’
- Then tap on “Camera backup”
- Slide the toggle next to your email address to the right
- When prompted in the dialogue box, tap “Confirm”
- On the next screen, tap “Go to Settings”
- Tap “Photos”
- Tick the box next to “Full access” so that OneDrive can save all your photos and videos
- Tap “Limited access” – if you also take private photos with your iPhone and don’t want them on OneDrive. In that case, you should save them privately
- Tap the arrow in the top-left corner several times and return to the OneDrive app
- Once synchronisation has been set up, every photo taken with the camera will be synchronised with OneDrive
Note: If you also use your iPhone/iPad for personal purposes, select “Limited Access” and choose only the work-related photos and videos that you want to upload.
Backing up PDF documents
Samsung, Nokia, Gigaset
PDF files are usually saved to the Downloads folder in the ‘Work/Business’ section. To back them up to OneDrive, follow these steps:
- Open the Files app
- Tap “Downloads”
- Press and hold the PDF file until a tick appears next to the name
- Tap “Send” at the bottom of the menu bar, then select “OneDrive”
- Your personal folder in OneDrive will be displayed
- If this isn’t the right location: Tap the hamburger menu (three lines) in the top-left corner
- Select the folder where you want to save the PDF file, then tap the white tick in the top right-hand corner
- The file will now be uploaded to OneDrive
Save PDF files directly to OneDrive
PDF files can be saved directly to OneDrive. Here’s how:
- Open the file
- Tap the share icon in the top right-hand corner
- Select ‘OneDrive’ from the menu at the bottom (under the ‘…’ dots)
- Select the folder where you want to save the PDF, then tap the white tick in the top right-hand corner
iPhone/iPad
PDF files attached to emails can be saved directly from Outlook to OneDrive. Here’s how:
- Open the relevant email
- Then open the PDF document
- Tap the share icon in the top right-hand corner
- You will be presented with two options; select ‘Save to account’
- Tap on OneDrive and save the PDF document
- The file will now be uploaded to OneDrive
Save contacts
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To back up your contacts, you can use either Outlook synchronization or a OneDrive backup. The advantage of using OneDrive is that, in addition to your contacts, your photos and other data are also backed up.
Synchronise contacts with Outlook:
- Always manage your contacts directly in Outlook on every device; this way, you can access them from all your devices and don’t need to back them up separately
- Tap the profile photo to the left of the word “Inbox”
- Tap the settings icon in the grey area at the bottom and then tap “Contacts” on the next screen
- Turn on the “Synchronise contacts” feature by tapping the slider
Back up contacts to OneDrive:
Would you like to change your smartphone/tablet and take the contacts stored on the device with you? Here's how:
- Open the Contacts app
- Tap “⋮” (three-dot menu) in the top right-hand corner
- Select “Settings”
- Tap on “Export contacts”
- First save your contacts to “Internal storage”
You will now find a .vcf file named “Contacts.vcf” in your Downloads folder.
- Select the “Contacts.vcf” file
- Tap “OneDrive” at the bottom of the selection bar
Your contacts are now in your OneDrive directory.
To import the contacts on your new device back into the Contacts app, proceed as follows:
- Swipe up on the home screen
- Tap ‘Work’ in the top-right corner
- Open the Contacts app
If you don’t have any new contacts yet:
- Tap on “Import contacts from a file”
- Select “Internal storage”
- Select the file “Contacts.vcf”
- Tap on “Phone (Work profile)”
- Confirm by tapping “Import”
If you already have new contacts:
- Tap “⋮” (three-dot menu) in the top right-hand corner
- Select “Settings”
- Tap on “Contact Import”
- Select “Internal storage”
- Select the file “Contacts.vcf”
- Tap on “Phone (Work profile)”
- Confirm by tapping “Import”
Back up individual system settings
All Smartphones/Tablets
If you ever reset your smartphone/tablet to factory settings, back up your individual system settings first.Take screenshots or notes of your individual settings in the DB apps that correspond to your specific business apps. Also save these in OneDrive so that you can use them as notes when restoring.
Back up private data
If you have saved private photos, contacts, files and documents on your work smartphone or tablet, you must back these up yourself on a regular basis. This is because resetting your smartphone or tablet will also delete your private data.
To back up your private data, you can, for example, use your private Google account or a private OneDrive.
The process for backing up your private documents or photos/videos is described here: